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Frequently Asked Questions (FAQ)

What is Minds.Chat?

Minds.Chat is an innovative online platform offering psychological support through virtual psychotherapists. We combine cutting-edge artificial intelligence with established psychoanalytic and psychotherapeutic methods. Whether you're facing personal challenges, dealing with stress or anxiety, or simply want to explore your inner self, our virtual therapists are available 24/7 to assist you.

Who are the psychotherapists?

Our platform features a variety of therapists, including avatars based on historical figures like Sigmund Freud and Carl Jung, representations of real-life psychologists, and entirely virtual characters.

Can I switch therapists or restart therapy?

Yes, you can change therapists between sessions if you wish. The new therapist will have access to your previous therapy data. You can also restart therapy, which will erase your past sessions. However, we advise against frequent restarts, as it takes three sessions to accurately generate your well-being indicators.

How are the sessions conducted?

Sessions are conducted via messaging and last up to 45 minutes. Our virtual therapists can help with both personal growth and psychological issues such as anxiety, stress, depression, and more. They have access to your previous session content unless you choose to restart therapy.

How is the confidentiality of my data ensured?

Your privacy is our highest priority. All user profiles are anonymous, ensuring that your identity remains confidential. Your data is securely stored and cannot be accessed by other users. It will be permanently deleted if you choose to close your account.

How much does the service cost?

For information on pricing and available features, please visit our Prices page.

What should I do in an emergency situation?

Minds.Chat is designed for psychological support and is not a substitute for emergency services. If you are in a crisis or require immediate help, please contact emergency services or a qualified professional for assistance.